If you are working from home and having trouble logging in, your account may be locked or in need of a reset. Skyward, ACIIS, myPortal and Gmail all rely on this password.

Unlock the account or reset your password with the self-service password tool-->https://reset.sbac.edu

Self-Help documents:

I don't know my child's/student username  (Using Skyward Family Access to find your username)

Help Logging in to Online Resources (What's the difference between Gmail, Portal and Google Classroom logins?? FAQs for Beginners)

AD Password Reset/Unlock  (I don't know my password or my account is locked)

AD Password Enrollment    (I want to manage my password!! How do I enroll in SSRPM?)

I don't know my child's/student username

AD Password Reset from Windows 10 Login Screen

Still need help? Tech Support Call Center (352) 955-7051 

Please have the following information ready:

PASSWORD ENROLLMENT MARCH MADNESS

 Help us reach 100% enrollment

Enrollment Facts-

• Users should re-enroll every year to update their security questions/answers
• Users may not choose Date of Birth for a security question. (Too easily guessed)
• Answers to all questions now have a 7 character minimum. 
• Users should not answer a question with a single word answer like "red"  or "chocolate" (Too easily guessed) Use multiple words or a sentence-type structure for your answers: "fire engine red" "dark chocolate" "Vanilla is my favorite."

AD Password enrollment will automate password synchronization between AD and other major systems such as GMail, Skyward and O365. 

Password requirements:

• Password length is a minimum of 8 characters.
• Passwords must contain characters from three of the following four categories: 
• Uppercase characters 
• Lowercase characters
• 0 through 9
• Non alphanumeric characters: @ # $ % ^ & * - _ ! + = [ ] { } | \ : ‘ , . ? / ` ~ " ( ) ;
• The password history policy setting remembers several previous passwords. You cannot use the same password when your password expires.
• Passwords may not end with a space.
• You may not use your first or last name as part of the password. For example, for the name "Erin M. Hagens," this user could not have a password that included either "erin" or "hagens" anywhere in the password.
• Do not use common passwords like qwerty, password, letmein, password123

Use this tool to test your password strength- Test your password strength